r/applehelp • • 15h ago

Solved Does this grammatically mean ALL iCloud data or just the end-to-end encrypted data?

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8 Upvotes

I typed the passcode wrong in hopes of getting the the Reset End-to-end encrypted Data prompt but it prompted me with this

I have removed my old devices from Find My yet they still ask for the passcode for my old devices which I have forgotten


r/applehelp • • 12h ago

Unsolved UPS lost my duo and and my replacement is at the back of the line (January 2027 arrival)

8 Upvotes

UPS lost my duo order on last Friday, launch date, and my replacement from Apple is at the back of the line and is set to arrive end of January 2027.

cool.


r/applehelp • • 17h ago

iOS Anyone else have their new iPhone 18 Pro Max arrive in recovery mode 🫣

3 Upvotes

Ordered it brand new from TELUS in Canada, and it just arrived off the truck. Opened it up, can’t use it. Tried to connect it to my Mac, Windows, old iPhone, etc. I cannot get it out of recovery mode. I’m waiting on hold with Apple now… Just wondering if anyone else is experiencing this.


r/applehelp • • 7h ago

Unsolved I released an app, but the App Store automatically changes the typed out spelling when anyone searches for it by its exact name, and then hides the app. Is there any way to fix this? Apple support says this is the search function “working as intended.”

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2 Upvotes

I don’t see how it’s sensible to hide an app that a user is specifically searching for by its exact name. I’ve had so many people message me and tell me they couldn’t find my app, because they didn’t realize they had to click the tiny “did you mean Joystickd?” Correction at the top of the page. This is severely impacting my app’s discoverability, and I feel like I’ve already lost out on so many possible users. Doesn’t help that Apple takes weeks to respond


r/applehelp • • 16h ago

iOS Export notes from Notes app (with dates)

3 Upvotes

I have 1.5K notes on my Notes app going back to 2014 taking up 26.5 GB on my iPhone. I want to remove all the notes that have not been edited in the past year from my iPhone and save them somewhere else, like a flash drive or my PC. I do not have a Mac or iPad. I want each note to retain the date it was created or last edited. Literally only 4 of these notes have photos in them (like 1-2 photos each). None of the notes have tables. The vast majority of them are purely unformatted text. Can anyone tell me how to do this?


r/applehelp • • 18h ago

Unsolved Sleep Focus confusion

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3 Upvotes

I just recently started sleeping with my Apple Watch on and set up sleep schedules for it. But I’m confused as to how they actually work. My alarms have been going off on days they’re not supposed to and then not going off on days they’re meant to.

My schedule is meant to be asleep by 10:30 and up at 7:00 the next day Monday, Wednesday, Thursday, Friday. And then Tuesday, Saturday, and Sunday it’s asleep by 12:15 and wake up by 10:30.

Am I doing something wrong?


r/applehelp • • 19h ago

Unsolved sending IPhone 16 pro in for repair?

3 Upvotes

I don’t have access to a in store Apple certified help. Just a local repair shop. I know the phone has gone through some drops lately, last one was the other day. Well, yesterday randomly my display stopped responding to touch. As well as Face ID not even trying to unlock the phone, and camera button is greyed out. Definitely super stressed out, as I still owe a decent amount. I did try restarting the phone multiple times and forced an update.


r/applehelp • • 9h ago

iOS Siri sending messages

2 Upvotes

My phone keeps sending messages when I am not touching or interacting with my phone. The messages say sent by Siri but I’m literally not even touching my phone. How does this happen. My automatically send messages toggle is off so it can’t be that. Does anyone know how to fix this. It’s sent the same message to 3 people now🥀


r/applehelp • • 10h ago

iOS iOS 27 contact poster

2 Upvotes

Hello friends. So I have a new iPhone 18 Pro Max, coming from a 12 Pro Max and I wanted to set up the new phone completely cleanly. That is, not setup the new one from a back but do a lot of stuff manually so that any old settings would not get transferred over. Yes, a little crazy, but it’s my choice, my time to waste.

So I realized that a few contacts were not in my iCloud account (saved in Google) and wanted to transfer them over and airdrop seems the most efficient way. However, the poster doesn’t transfer over. All other details do, but not the poster.
All info I find online is about sharing my own contact poster. Has anyone else seen this or have some ideas?

Thanks!


r/applehelp • • 15h ago

Unsolved iPad won’t turn on (Repost)

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2 Upvotes

My iPad is new, it’s a iPad 9th generation I think (correct me if wrong).

I don’t use it excessively so I definitely haven’t worn the battery life or anything because I’ve probably used it 20 times at most since getting it which I use it for YouTube or Roblox.

It died the other night as I forgot to plug the charger in whilst using it and then I went to charge it the next morning.

In my head i believe when it’s not charging it shows a red bar and a lightning cable and when it is it just shows a red bar (if that’s what the symbols mean)

I went to plug it in and it showed just a red bar which shows battery low so I left my iPad for 2 hours charging and it wouldn’t turn on so I tried googling and it said their may be stuff in the charging port.

I got my brother to check for me and he said it looks clean and we cleaned it with a brush just to be sure and still no luck.

I’ve tried different cables and plugs and different sockets two and also at a different house.

I’m lost on what to do and I need my iPad to do my assignment which is due in a week.


r/applehelp • • 15h ago

Unsolved Apple Ipad not charging

2 Upvotes

hey guys! have an apple ipad (I dont know which version but has a home button)

Usually, when it dies it is normal and when charged will boot back up.

Yesterday it died and when charged would show the red battery logo thing. Have tried restarting with power button, different cables, etc.

One important detail, around 3 months ago the charging port did get damaged and still, only charges when cable is put in at at angle.

I have charged it overnight also.

Would appreciate any help thanks!


r/applehelp • • 15h ago

Unsolved IPAD A16 battery health issue

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2 Upvotes

r/applehelp • • 16h ago

Unsolved MBP M1 pro shuts down on its own randomly

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2 Upvotes

r/applehelp • • 16h ago

Mac Login info needed for my Mac SMB from VLC app on Apple TV

2 Upvotes

Connecting with Apple TV can't be done w/o know what to put into the answers for domain and workgroup boxes.


r/applehelp • • 17h ago

Unsolved PIP not working anymore

2 Upvotes

I currently use an I-Phone 15 Pro max 256 GB iOS version 27.0.1. My PIP (Picture in Picture) functionality has not been working for the last 4-6 weeks. Some apps it worked for previously are Prime, Youtube, Plex and IMPlayer. When you try to swipe to allow the PIP to start working, the phone quickly shows the circular loading icon on a black screen and then reverts back to the locked screen. The audio from the video source will still play in the background showing a title screen and progress bar shows on the lock screen. I'm not sure what has occurred to cause the functionality to stop working. Heres what I have tried already:

* Tried to reset the PIP in both the IOS settings and on the YouTube App directly

* Tried restarting my phone after resetting the PIP button on both.

Because this is happening across many Apps, I'm assuming this is an I-Phone operating system issue.

Any suggestions are appreciated.


r/applehelp • • 17h ago

Unsolved Original HomePod firmware update

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2 Upvotes

r/applehelp • • 17h ago

Unsolved apple creation credit

2 Upvotes

hey,

i’m looking to get the duo on the creation credit over 30 months. does anyone know if you’re able to make additional payments to the account and make a lump sum to clear the account quicker? thanks


r/applehelp • • 1h ago

Unsolved Weird battery habit after using new charger

• Upvotes

I bought a cheap charger ( cable and block) off of Amazon that’s not mfi certified. The charger seems to work fine for the most part but lately I’ve been noticing slight lags in some apps. But the weirdest part is when I use my regular apple charger now my phones charge doesn’t last that long, while it lasts normally when I use the cheap charger. This wasn’t an issue before I started using the cheap charger. What can explain this weird pattern? If there’s something wrong with the cheap charger why does it make the phones charge last normally? How is it worsening the original apple charger’s performance?


r/applehelp • • 1h ago

iCloud Apple account stuff

• Upvotes

Buying my first phone but the sim ill be using is just a family spare (for a few days till i get my own.) but I wish to create my own Apple account to be able to download apps. Is it fine if I use my primary email to create it and use my parent’s number as a trusted number to receive code while using the temporary sim to text until I get my own sim? and then put my number as trusted and primary number?


r/applehelp • • 1h ago

Unsolved Mac working with hotspot but not wifi

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• Upvotes

r/applehelp • • 1h ago

Unsolved Stop Apple TV App from downloading random shows from my watchlist.

• Upvotes

Basically I want the Apple TV App to stop downloading so many shows that I am not currently watching.

It downloaded almost 20gb separated over four shows that I don’t currently watch, I just added it to my watchlist because I want to watch it later.

I think it’s because they are in my “Continue watching” list, but I have never watched them, only their trailer in their title card which somehow counts.

My problem is, that I don’t want to disable the automatic download because for shows that I am actually watching that is very useful. But is there a way to get rid off the other shows from my “Continue Watching” list, so they don’t automatically get downloaded?


r/applehelp • • 3h ago

iCloud How would i be able to recover an old apple account from the early 2010s.

1 Upvotes

So i used to have an old ipod touch 4th gen. I haven't used apple in years. And when i tried to log into my old icloud account. I was locked out, even when i had the password. Or at least an old one. Back when icloud accounts had an @me on the email. I cant log into the icloud to retrieve the reset email when im locked out. I dont remember what i put for the birthday.


r/applehelp • • 3h ago

iOS Blue progress line under my group chat using my iPhone

1 Upvotes

I have four group chats on my iPhone showing a blue progress bar when I send a message and never go through to finish using my iPhone 18 pro on 27.2 I thought it maybe iMessage issues but the text don’t go through as RCS any ideas


r/applehelp • • 4h ago

Unsolved Someone received an iMessage from my number that I never sent, and it isn’t showing on my iPhone. What could cause this?

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1 Upvotes