r/MSILaptops • u/Silver-Laugh-9078 • 4h ago
Request MSI Delta 15 : HDMI port stopped working and USB-C data transfer is extremely slow. Any ideas?
I have an MSI Delta 15, and I'm having issues with both the HDMI port and the USB-C port that supports DisplayPort output.
Here's what's happening:
- HDMI: The port stopped working completely, but recently it started detecting my monitor again. However, the connection kept cutting in and out.
- USB-C data transfer: Speeds have become extremely slow. I can still transfer files to and from my phone, but I can no longer use my external SSD properly.
- USB-C display output: I used to connect my Huion drawing tablet with a single USB-C-to-USB-C cable that handled both display and data. That stopped working, although display output still works through USB-C hubs and dongles.
I've reinstalled Windows and the drivers multiple times, so I doubt it's a software issue. I'm wondering whether this could be a motherboard issue, a faulty USB-C controller, damaged port circuitry, or something else.
Has anyone experienced anything similar with their MSI laptop? Is there a way to diagnose the actual fault, and could this be repaired without replacing the entire motherboard?
I'm based in Nepal, so official MSI repair options are limited for me. I'd also appreciate advice on what I should ask a third-party repair shop to check before agreeing to any expensive repairs.
Thanks in advance!