I bought my ProArt P16 (H7606W if that matters), and while I know a few folks have had issues, I have been loving mine. Except for finding docks.

I bought a cheap dock on Amazon that was a no-name, and honestly, it worked fine for about 4 months. Then one day the monitors never turned on and I never figured out why.

So then I thought it was time to buy a pro-level dock, and bought the CalDigit Thunderbolt Station 5, which was supposed to be "the best". Never once did I think (and I should have) that Thunderbolt = Intel. My ProArt p16 is AMD. I have never gotten the 2nd monitor to work after updating every driver & bios I could find. The CalDigt reddit forum is full of schmucks like me who bought the wrong thing.

So now I am hear asking y'all - what dock are you using?

My setup for work is I have the P16 closed in a cradle on the wall when I am in office.
I have 2 LG 27" 4k monitors connected with 8k certified DP to USB-C cables (which I will switch out as needed)
The only other data intensive thing connected is my OBSBot 4k camera.
After that it's just the normal things like wireless keyboard / mouse, and sometimes I plug in my phone.

Any suggestions on a dock that will fire both 4k monitors and work with my AMD based system?
Or is the solution "Have a desktop AND the P16, because it will never work the way you want". That of course is the nuclear option, and a lot more expensive with current ram shortages. I like have a single session that I can just continue what I was working on without a lot of saving, syncing, and reopening. I already have a nice gaming system at home. But I also want to be a realist.

Thanks!

hello everyone, im trying to make a portable gpu that i found out of an old nvidia gt555m (i think) from a asus n55sl laptop, and currently trying to make the pcb for it but i need the pinout for the connecter, i already found power but data and what ever is going to be very difficult, could someone provide anything maybe schemetics or lend a hand?

thanks in advance!

My asus ux480fd laptops battery percentage is stuck at 0% even if charger is plugged in. Yesterday it worked okay and battery health is 99% in battery report. MyAsus says everything okay with the battery. When i unplug the charger, the laptop shuts down after few seconds.
I have reinstalled battery firmware, all updates are up to date, did the Ec reset, unplugged and reinstalled the battery but nothing helps. The battery is 2 years old chinese knock off. When measuring with multimeter the battery voltage is 14.23V. Is the battery dead or is there problem in the motherboard? Dont want to order new battery if it is not the fault. Any other ideas/fixes?

Hey everyone!
I wanted to share how I managed to bring my completely dead ASUS ROG Strix SCAR 17 keyboard back to life after spending days troubleshooting.

The keyboard and RGB lighting are now working perfectly again, without replacing a single hardware component!

I'm sharing the complete process in simple steps because I know how frustrating this issue can be.

My laptop and symptoms
Model: ASUS ROG Strix SCAR 17 G733PYV
Problem started: After overnight Windows/ASUS updates.
What happened:
Internal keyboard completely stopped working.
RGB keyboard lighting disappeared.
Keyboard didn't work even inside BIOS.
External USB keyboard worked normally.
Windows didn't recognize the internal keyboard as a normal ASUS keyboard.
I initially thought the keyboard or motherboard had died.

Things I tried that DID NOT work
Before finding the solution, I tried:
EC reset (holding the power button)
Keyboard driver reinstallations and rollbacks
BIOS update from 334 to 336
Official ASUS keyboard firmware updater
Completely reinstalling Windows
Having a technician inspect and reconnect the keyboard ribbon cable

Nothing worked.
Step 1: Check if your keyboard is stuck in recovery mode
This was our first major discovery.
Connect an external USB keyboard, open Device Manager, and look for a device called:
ITE Upgrade Mode
You can also open PowerShell and run:

Get-PnpDevice -PresentOnly | Where-Object { $_.InstanceId -like "*VID_048D&PID_89DB*" }
In my case, the controller appeared as:
USB\VID_048D&PID_89DB

This meant Windows could still detect the keyboard controller, but it was operating in firmware recovery mode instead of normal keyboard mode.
Important: This device ID matched my particular recovery situation. Other models may behave differently.

Step 2: Download your EXACT ASUS keyboard firmware
Go to the official ASUS support website and find your exact laptop model.
For my G733PYV, the support page was:
https://www.asus.com/us/supportonly/g733pyv/helpdesk_bios/
I downloaded:
ROGNkeyFWupdate_ASUS_Z_V3.8.3.008_15637_5.exe
I extracted the package using 7-Zip.
Inside, I found:
ROGKBFWUpdateTool.exe
OEM_Library.dll
info.ini
fw\FGA00000.G733PYV.315
The .315 file was the firmware intended for my G733PYV.

Do not use firmware from another laptop model. You could permanently damage the keyboard controller.

I kept the original extracted files untouched and made a separate recovery copy for troubleshooting.

Step 3: Check the ASUS firmware registry entry
This was an important part of our troubleshooting.
We inspected the official ASUS updater using ILSpy and discovered that its recovery routine reads a stored firmware version from the Windows registry.

Asus you need to fix this!!!!

Because I had performed a clean Windows installation, this registry entry was missing.

The location was:
HKEY_LOCAL_MACHINE\SOFTWARE\ASUS\FWVersion\ROGKBFW

In Administrator PowerShell, we created the following entry:

reg add "HKLM\SOFTWARE\ASUS\FWVersion\ROGKBFW" /v "FW version" /t REG_SZ /d "FGA00000.G733PYV.314" /f /reg:64

Then verified it using:
reg query "HKLM\SOFTWARE\ASUS\FWVersion\ROGKBFW" /reg:64

VERY IMPORTANT: The .314 value was an experimental placeholder based on our specific G733PYV firmware family. It was not a verified previously installed firmware version.
This is NOT a universal registry fix. Do not copy this command blindly, especially if you have a different ASUS model or already have a valid registry entry.
Also, creating this registry entry did not immediately fix my problem.

The updater still failed.

We eventually found another issue.

Step 4: Install the missing Microsoft Visual C++ files (THIS WAS THE BREAKTHROUGH!)
Every time I launched the ASUS keyboard firmware updater, it displayed:
Failed to update the keyboard's firmware.

We checked the updater logs here:
C:\ProgramData\ASUS\ROGKBFWUpdateToolLog\

Then we investigated why the updater couldn't initialize properly.

We discovered that Windows was missing several Microsoft Visual C++ runtime files:
MSVCP140.dll
VCRUNTIME140.dll
VCRUNTIME140_1.dll

The ASUS updater depended on these libraries to load its native keyboard communication component.
Our diagnostic initially returned:
Normal DLL load failed.
Windows error: 126
Error 126 indicated that a required module could not be found.

Here's what fixed that part:
Download the official Microsoft Visual C++ Redistributable (x64):
https://aka.ms/vs/17/release/vc_redist.x64.exe

Install it, or select Repair if already installed.
Restart your laptop.
Open PowerShell and check:
foreach($n in 'MSVCP140.dll','VCRUNTIME140.dll','VCRUNTIME140_1.dll'){ [PSCustomObject]@{DLL=$n;Exists=Test-Path "C:\Windows\System32\$n"} }

All three should show True.

After installing the runtime, our native DLL loading test finally returned:
DLL LOAD SUCCESSFUL
This was the turning point.

Step 5: Run the official ASUS firmware updater again

After fixing the missing dependencies, I launched the official ASUS firmware updater from my extracted recovery folder.

My working folder was:
C:\DRIVERS\ROG-G733PYV-Recovery\
I used Administrator PowerShell:
Start-Process -FilePath "C:\DRIVERS\ROG-G733PYV-Recovery\ROGKBFWUpdateTool.exe" -WorkingDirectory "C:\DRIVERS\ROG-G733PYV-Recovery" -Verb RunAs
Make sure you're using the official updater and correct firmware for your exact model.
Keep your laptop connected to AC power. Do not interrupt an update once flashing begins.
AND THIS TIME IT WORKED!
The official ASUS firmware recovery completed successfully.
My internal keyboard came back to life, and the RGB lighting started working again!
No motherboard replacement. No keyboard replacement. No expensive repair.

Keep a copy of your official ASUS firmware package.

IMPORTANT: Use AI to adapt these steps to YOUR ASUS model

One thing that made this recovery possible was using ChatGPT throughout the troubleshooting process.
Instead of blindly copying fixes from different ASUS laptops, I used AI to help inspect logs, understand the ASUS firmware updater, identify missing Windows dependencies, and investigate the recovery-mode device.
If you have a different ASUS model, do not blindly follow my firmware filenames or registry command.
You can paste the following into ChatGPT or another AI assistant:
My ASUS ROG laptop's internal keyboard and RGB lighting stopped working after an update. The keyboard doesn't work in BIOS, but an external USB keyboard works.
I found this recovery thread for the ASUS G733PYV, but my laptop may be a different model.
Please guide me step by step to identify my exact model, check Device Manager for ITE Upgrade Mode, locate the official ASUS keyboard firmware package, inspect the updater logs, verify Microsoft Visual C++ dependencies, and determine whether a registry backup is missing.
Do not assume the G733PYV firmware or registry value applies to my laptop. Explain the risks before any firmware flash or registry modification. Prefer read-only diagnostics first.
AI can help interpret the results and tailor the troubleshooting process, but it cannot guarantee that a firmware file or registry value is safe. Always verify the exact model and use official ASUS firmware.

Credit to the original ASUS ROG Forum recovery thread
A massive thank-you to the people who documented a similar keyboard firmware recovery on the ASUS ROG Strix G16 G614PR.

Original thread:
https://rog-forum.asus.com/t5/gaming-notebooks/rog-strix-g16-g614pr-built-in-keyboard-stopped-working-after/td-p/1153955

That discussion pointed us toward the firmware recovery process and helped us understand that a keyboard showing up in ITE Upgrade Mode might still be recoverable.

My G733PYV required additional troubleshooting, especially identifying the missing Visual C++ runtime dependencies.

Final thoughts
If your ASUS ROG keyboard suddenly stops working, even inside BIOS, don't immediately assume the hardware is dead.
In my case, the controller was still detectable in ITE recovery mode, and the official firmware updater initially failed because its native library couldn't load properly.
We also recreated a missing ASUS firmware-version registry entry during troubleshooting. I cannot confirm whether that registry entry was required for the final recovery, because it was already present when we fixed the Visual C++ dependency issue.
The confirmed breakthrough was installing the missing Microsoft Visual C++ runtime, after which the official ASUS updater worked.
Hopefully this helps someone avoid days of frustration or an unnecessary keyboard/motherboard replacement.
Good luck, and huge thanks again to nthe ROG community!

Hi Guys,

Facing an issue with Asus Sync or I dont know it might be the hardware. When i change the RGB color in armory crate my ram, back fan and the cpu cooler shows the correct color. The front 3 fans and the PC case lights show a different color. When i go to calibration the headers it doesnt calibrate any thing like it asks me to select the RGB header then it shows me 3 options to select Red green blue but no lights on my pc case change in the calibration mode.

Otherwise manually applying effects changing colors works but again for some colors for example full white, baby pink some components show different colors

I know is low on ram and storage. But more for multimedia and light work to replace an ipad that feels like a giant iphone. Not sure if this was a good deal or should I look for something else?

I’m considering the ASUS ROG Strix XG32UCG. Could an owner lower the stand all the way and measure the distance from the desk to the bottom edge of the screen (bezel included)?

I’m hoping it gets down to around 1.3 in (3.3 cm), like my Dell G2724D. Thanks!

Photos would be great if anyone has time. Thanks!

I've been handling tech support for my mom, and when her brand new ASUS desktop crashed and I needed to reinstall Windows, nothing worked.

I burned through 3 USB sticks with the official Windows installation on them trying to reinstall, failed dozens of times with cloud reinstall, and spent at least a dozen hours trying to accomplish a task that should take minutes, checking everything from the seating of the CMOS battery to digging into BIOS submenus. (ASUS bios is a confusing mess that does not match the documentation.)

Finally after contacting support, I shipped the PC to ASUS with a promised 7 to 10 day turnaround after the PC was received.

ASUS received the PC on Oct. 1. After five or six updates pushing back the complete date, they finally told me it was fixed on Oct. 23. I'm still waiting for it.

Again, this was to reinstall Windows.

I have never heard of anything like this and I'm worried the PC was seriously defective from the beginning and they're sending back a unit that should be replaced. I just cannot fathom any reason why this should have been so difficult.

Can anyone shed light on this, or has anyone had a similar situation? I feel like taking so long for a simple fix is not only wrong, but there should be compensation. In all, my mom was without her computer for a month.

Hi and good evening to all.

I have installed Armory Crate just for fun but unfortunately, my pc is in fast startup boot every time I turn on the PC. I also cannot access my BIOS when startup. So, I the uninstalled Armory Crate.

When uninstall the Armory crate, my RGB lights are all lights off except for my ram sticks. So, I installed it back and the RGB lights turns on like before but I'm having the same startup problem.

I have done the some of these steps:

1. Reinstall and uninstall Armory crate using the asus tool from the asus's website.
   
2. Aura setting in BIOS also have been turned on.
   
3. Full power cycle also has been done.
   
4. Replug the RGB headers.
   
5. My pc doesn't support the windows dynamic lighting.

My PC specs are:

AMD Ryzen 7 5700x
Asus B450-F Gaming
Kingston HyperX (8gb x2)
Cooler Master ML240L V1 240mm AIO

Please help. Thanks

I bought an ASUS RTX 5080 TUF OC second-hand a while back for around €1,340. The card was originally purchased from Amazon UK in June this year, so it's barely 4 months old.

Unfortunately, it has pretty noticeable coil whine. I'm aware that coil whine is fairly common on high-end GPUs, but for a card this expensive I honestly expected better.

I contacted ASUS, sent them a video of the noise along with the original invoice, and was told to contact Amazon instead.

Btw i dont feel like the video does the issue justice, but its the best i was able to capture.

Amazon then told me they couldn't help because I'm not the original buyer and suggested I contact ASUS again.

So I went back to ASUS and asked them to escalate the case, specifically to clarify whether their manufacturer's warranty covers second-hand owners.

After waiting for their internal review, I finally got this response:

"While the level of the noise may vary between individual units and usage scenarios, the presence of audible coil whine is not considered an indication of a hardware defect by ASUS and is therefore not covered as a warranty issue."

They also stated that they won't offer a repair, replacement or even an inspection.

What annoys me most is that they never actually answered whether the manufacturer's warranty transfers to a second owner. They just decided that coil whine isn't a warranty issue, regardless of how noticeable it is.

I'm not expecting ASUS to replace every card that makes a little noise, but surely there should be some point where excessive coil whine is considered unacceptable?

Has anyone here had any luck getting ASUS to repair or replace a GPU because of coil whine? Especially in Europe?

I'm honestly pretty disappointed with how they've handled this.

Hello. I’ve been using my zenbook 13 (ux331) for almost 9 years. I haven’t had any problems with it until last week when the screen started flickering.

Last week this happened once and lasted for about 10-20 mins. And today it is happening again. The external monitor is fine.

I know it’s old and it’s time to buy a new one. But I like this lightweight laptop. Is anyone still using this zenbook 13? Does your zenbook work well? If anyone has experienced similar issues and managed to fix it, I’d love to hear how you did it.

I’m a little sad. This zenbook has always been with me. I’m kind of attached to this laptop.

Sorry for my awkward English. Thanks in advance.

Hi I have asus tuf gaming b850 plus wifi mobo. Wondering if anyone had any problems with this Version 1804 bios update. Currently runnin release from July 16?? With no issues but thinking should I flash it? Cpu 9850x3d and corsair vengeance 6000mhz ddr5

Recently bought a G814FP/5070(upgraded from a G713IM) and immediately noticed that it struggles to handle my USB Peripherals. Audio cuts out, mouse freezes whenever I try to charge my 8 vive trackers. Whenever I try to get on VR, I am constantly losing tracking with my headset and trackers. Gray screens and the sound of devices being turned off.

Tried updating my BIOS, any windows or Asus updates, had the power management changed to high performance, disabled USB selective suspend, yet nothing has seemed to work.

I'm currently at my wit's end.

What if your ASUS ROG Ally could do more than just one screen?

We’re the official Wisecoco team, and this clip-on monitor brings a new dimension to the ROG Ally gaming experience with a dual-screen setup. From racing games to everyday gaming, it’s another way to explore what your ROG Ally can do.

Would you try a dual-screen setup on your ROG Ally? 👀

Basically the laptop won't turn on when I press the power button once , although I managed to turn it on by pressing it for around 50-60 seconds although I have to try three times and the first two times it just blinks white on the indicator and promptly stops after I lift my hand from the power button...I use a asus tuf A15 FA566NCR

I replaced the screen of my ASUS TUF Dash F15 (FX517ZM) with an InfoVision M156NWF9 R4 panel (15.6" FHD 144 Hz, EDID ID IVO0621) and Armoury Crate stopped recognizing it. GameVisual showed "may not be supported", and Panel Power Saver (Devices > System Settings) could be selected but did nothing: the refresh rate never dropped to 60 Hz on battery.

**Why it happens**

ASUS identifies the panel by its EDID (manufacturer + product code). Mine was not in ASUS's lists, so:

1. ASUS Smart Display Control ignored it. It only switches Hz for panels listed in C:\ProgramData\ASUS\ASUS Smart Display Control\FRQ_Config.txt.

2. GameVisual looked for a colour profile named FX517ZM_8086_CF260621.icm, which did not exist. The log (Armoury Crate Diagnosis > AppLog) said "ICM Exist: 0 ... ICM File need re-download".

**How I fixed it**

1. Panel Power Saver: I added this line at the end of FRQ_Config.txt (open it with Notepad as administrator, format is manufacturer,product,maxHz,minHz):

CF26,0621,144,60

2. GameVisual: I copied an existing profile from C:\ProgramData\ASUS\GameVisual (for example FX517ZM_8086_E5090A07.icm) and named the copy FX517ZM_8086_CF260621.icm (and FX517ZM_10DE_CF260621.icm). I put the copies in C:\ProgramData\ASUS\GameVisual, its Backup subfolder, and C:\Windows\System32\spool\drivers\color\AsusICM.

3. Restart. Now GameVisual opens and the refresh rate switches between 144 Hz (charger) and 60 Hz (battery).

For another panel, CF26 and 0621 will be different. You can read them from the EDID, or let the script do it.

**Script that does all of this**

I wrapped it in a PowerShell script that reads your panel's EDID, adds it to the list and creates the profile, with a backup and an undo option. It has a dry-run mode that only shows what it would do:

https://github.com/DiegoCando1/Asus-auto-refresh-game-visual-panel-fix

Caveats: tested on one laptop only.

Hi!

My Asus Zenbook needs a new motherboard, apparently the tech guy said there was some corrosion found on it from a spill or something (very plausible) laptop is 2 years old.

He has quoted me AUD$700 for a replacement.

Is that fair or a bit steep? I know a lot about a lot of things, computers is not one of them. Any info you could give me would be great.

Im not a gamer, im a writer, mum etc so it doesnt need a whole lot of power etc.

Or do i just buy a new laptop??

Thanks xxx