r/USF • u/Working_Stomach5479 • 6h ago
USF needs to have texting a code be an MFA option again.
Currently I can’t log into my USF account.
Reason is bc my login timed out in the Authenticator app.
When I try to log back in, it says I need to type in a code in or from the Authenticator app.
Which I can’t do because I’m not signed into the app on my phone and I am trying to sign into it and don’t have another mobile device to sign into.
When this has happened before, sending a text was an option to where I could simply do that and type in the code that way.
When I went to the library to request them to temporarily disable MFA for my account to allow for logging back into the authenticator, the person even said a lot of people have had that issue.
I don’t know why they took away using a texted code as an option for MFA, but they need to let us do that again bc this seems to be a very foreseeable and common issue that could easily be prevented/resolved if we had texting a code as an option.


