If you are an international student, expat, or traveler considering coming here: skip this country if you have other options.
People constantly praise Prague as an international hub and call Motol the best, most advanced hospital in the Czech Republic. My experience at their ER this week proved that if you don't speak Czech or aren't a local, you are treated with pure hostility—to the point of life-threatening negligence. And even having a friend in town won't help you in the emergency room, because they do not allow anyone except the patient into the examination areas. You will be completely alone.
Here is what happened:
Started having extreme stomach pain on Saturday night and vomited dinner immediately. Sunday morning, I couldn't even keep plain chicken soup down. surviving exclusively on hot water while the pain escalated. By Sunday evening, it was unbearable, so I dragged myself to Motol ER. The doctor didn't speak a word of English, and my phone battery was dead so I couldn't translate. She diagnosed me with gastritis, prescribed medication, and sent me off. The medication did nothing.
By Monday, it had been well over 48 hours since I had kept any food in my system. I was severely weak, and in agony, so I returned to Motol ER.
Before going in, I stopped by their Foreign Patients Department—literally the unit designated to help foreigners, to ask if an English-speaking doctor or someone who could help interpret was available so I could safely explain my condition.
The worker looked right at me and said:
"Go back to your country if you want English doctors."
At an international hospital's dedicated foreign department. While I was sick.
I swallowed my pride, went to the ER, and waited 2 hours. When they finally called me in, the nurse drew blood and asked for my allergies. I explicitly said: I have allergies and chronic urticaria. She looked visibly irritated that I didn't speak Czech and barely acknowledged it.
The doctor eventually after 2 hours ordered IV fluids for severe dehydration, followed by another bag containing glucose and IV pain meds.
Around 10:06, I started feeling off, an allergic reaction broke out across my fingertips. Both the nurse and doctor had walked out of the room. I saw a male nurse standing directly across the hallway, so I yelled for help. He glanced at me, and completely ignored my cries.
Within minutes, it became a full-blown medical emergency:
- My entire face puffed up.
- My eyes swelled completely shut.
- My throat began closing and I couldn't breathe.
- In my panic and physical distress, blood began backing up through the IV line, covering the tubing.
When my primary nurse finally came back into the room, her very first reaction was to scoff at the bloody line. Then she looked up at my face—airway shut, eyes swollen, on the verge of suffocating and passing out—and went into pure panic. If she had been 10 minutes later, I would not be here writing this.
Being decent doesn't cost a dime. I know people here don't smile, but ignoring medical care because you hate someone’s skin color or language is sickening. If they resent foreigners that much, they should just hang a sign at the entrance saying they refuse to treat us. This isn’t free healthcare or a charity either—they force foreigners to pay an immediate €100 / 2,500 CZK charge just to walk through the door, and then nickel-and-dime you with extra charges for blood tests, X-rays, and every single drip. Taking our money while actively neglecting us in a life-or-death situation is disgusting.
Even if you have friends or classmates, it doesn't matter: the ER staff will not let them past the waiting room doors. You are trapped alone in that room with medical staff who actively resent having to deal with you.
If you are choosing a study abroad or expat destination, seriously reconsider. The level of xenophobia and casual disregard for human life I experienced while dying on a hospital bed is something no one should ever go through.